When police recover a stolen bike, they run the serial number. If it's registered, they can contact you. Without registration, recovered bikes sit unclaimed or get auctioned off. For a cargo e-bike worth $2,000–$10,000, a free registration is well worth the call. It also helps with insurance claims.
On most cargo bikes it's stamped on the underside of the bottom bracket shell — where the pedal cranks attach. Flip the bike or crouch down and look underneath. Usually 6–10 characters. On Urban Arrow and Tern bikes it may also appear on a sticker near the head tube.
NYPD runs a free Bicycle Registration Program through each precinct's Crime Prevention Officer. Call ahead to set it up — they'll engrave a serial number onto the bike and affix a decal marking it as registered with NYPD. If a thief removes the decal, it leaves behind the word "VOID," which is itself a red flag to police.
File a police report immediately. Also post to local Facebook groups, Nextdoor, Bike Index, and Project 529 — both are free stolen bike registries with active communities. Check Craigslist and Facebook Marketplace too — stolen bikes often turn up for sale within days.
We'll walk you through everything — registration, locking, insurance — when you come in for a test ride.